FAQ / Contact Us
Contact Info & Frequently Asked Questions:
ADDRESS:
ANIMALS:
Service animals are welcome in 37 Main. Service animals must be wearing proper identification [i.e. red vest] and/or individuals must have proof of certification or a license for the service animal. The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. 37 Main is a loud environment, so we will go the extra mile to make sure license is valid and up to date.
CAMERAS:
Cameras w/ no flash are allowed at 37 Main. We do not allow tripods inside 37 Main.
COAT CHECK:
No coat check is available at this time.
CODE OF CONDUCT:
We ask all guests to be respectful of others around them. Any guest who interferes with the enjoyment of another individual during an event is subject to immediate ejection from the building. If you are asked to leave the building and do not comply, we reserve the right to involve Police.
Standing on tables or any other building structures is not permitted and may result in ejection from the event.
Prohibited items include: weapons, oversized bags, outside food and beverage, cans, bottles, alcohol, drugs, laser pens, masks, laptops, musical instruments , monopods, tripods, and audio recording devices
CREDIT CHARGES:
All credit card purchases will include a 4% credit card surcharge fee.
EMAIL NEWSLETTER:
Click here to sign up for our email newsletter. Our weekly newsletter features the latest in on sale information, upcoming events and more!
EMPLOYMENT OPPORTUNITIES:
Please email us at 37mainemployment@gmail.com for current job listings.
FACEBOOK:
Click here to visit our Facebook page.
FLASH PHOTOGRAPHY:
Flash photography is prohibited at 37 Main.
GUEST SERVICES:
37 Main is committed to providing a safe and enjoyable atmosphere. Any guest in need of assistance during an event should seek an team member or Security Officer.
LOST AND FOUND:
If realize you’ve lost an item while still in the building, please inquire with Security for assistance locating the item. If you discover you’ve lost an item after you’ve left the building, please call 678-288-2030 or email at 37mainrockcafe@gmail.com. 37 Main assumes no responsibility for lost items.
PARKING:
free street parking
PROHIBITED ITEMS:
Prohibited items include: all weapons including pocket knives, oversized bags, outside food and beverage, cans, bottles, alcohol, drugs, laser pens, masks (and facepaint), laptops/tablets, musical instruments, video cameras, monopods, tripods, audio recording devices, and selfie sticks.
REFUNDS & EXCHANGES:
37 Main has a no refund, no exchange policy on tickets for all events. We recommend that you not obtain tickets from unauthorized sources, as they may be stolen or counterfeit, and if so are void.
RENT 37 MAIN:
Host your next event at the historic 37 Main. Our stage and venue are available for any type of event you can dream up! Click here for more information.
SCHEDULE OF EVENTS:
A list of events is available on our calendar page. You can also subscribe to our email list by clicking here to have our announcements and concert dates delivered right to your inbox!
SEATING CAPACITY:
300 Seated / 500 standing
SMOKING:
Smoking in all areas of the 37 Main is prohibited. You may smoke outside the building in designated smoking areas. Lighting of matches, lighters or any other flammable devices is not permitted within the building and use of these devices may result in ejection from the building. All smoking and similar paraphernalia (including E-cigarettes and similar devices) are strictly prohibited.
WHEELCHAIRS:
To purchase accessibility seating from any 37 Main event, please call (470) 505 6644.